Level One - 6 Hour

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Our Positive Behaviour Management courses provide accredited, award-winning training in the use of de-escalation and basic positive handling strategies for dealing with challenging behaviour. Level One is a 6-hour, one day course in positive behaviour management for those working in low-risk service settings. Training is delivered by experienced instructors and tailored to the specific needs of those taking part.

Participants will gain a detailed understanding of the drivers behind aggressive and disruptive behaviour, and the legal context around behaviour management. It equips participants with strategies of de-escalation, both verbal and non-verbal, for dealing with challenging behaviour. And it teaches simple and safe positive handling techniques, appropriate for a low-risk environment. Crucially, all techniques are situated within a respectful, supportive approach to behaviour management which maintains positive relationships. This course will equip individuals with a good understanding of the values and philosophy of the Team Teach approach.

The course will also cover documentation and legal guidance, as well as best practice when reporting and reviewing incidents. Everything will be delivered across an invigorating day that is fun whilst also serious, and focused on developing team-work, co-operation and morale.

Who is this course for?

Anyone who is operating in a low-risk service setting would benefit from this course, which offers a grounding in positive behaviour management strategies applicable across environments. This would include those working in:

  • Nurseries
  • Mainstream schools (primary or secondary)
  • Adult learning
  • Children’s hospitals
  • Elderly care


The course is also suitable for parents.

Learning Outcomes

  • Upon completing this course, a participant will be able to fully understand the rationale and principles of the Team Teach approach.
  • Participants will be fully aware of which strategies are most appropriate for any given situation, and will have a far deeper understanding of the causes of disruptive behaviour.
  • They will be equipped with the expertise and confidence to stay safe, to carry out simple de-escalation strategies, and to apply basic positive handling, mostly focused on guiding and escorting service users.

This course is organised into 8 modules:

Module 1 - Background to Team Teach

Module 2 - The Legal Framework

Module 3 - Understanding Aggression

Module 4 - How Feelings Drive Behaviours

Module 5 - De-escalation and De-fusion

Module 6 - Personal Safety

Module 7 - Positive Handling – mainly guiding and escorting safely*

Module 8 - Repair, Reflection and Review

* If a greater degree of holding is required, please refer to the Level Two – 12 Hour course.

As closed courses are tailored to the service setting, they may involve additional content.

Course Length
1 Day (6 Hours)
Course Type
No. Participants
Certificate valid for
36 Months


For up to 12 participants: £1,210 (+VAT) plus trainer expenses

For up to 24 participants: £2,420 (+VAT) plus trainer expenses

Number of participants

Our closed, ‘in-house’ courses are designed for 12, 24, 36 or 48 participants. Fewer participants may attend, but you will be billed in units of 12 participants. Prices given are exclusive of VAT and trainer expenses.

The Team Teach Experience

Team Teach is an accredited, award-winning provider of training in positive behavioural management strategies. The Team Teach approach and philosophy has been developed by practitioners with over 20 years’ experience in delivering respectful, accessible and practical behaviour management solutions. We are the only company of our kind to have received a National Training Award, the highest level of award in the UK. Focused on teamwork and communication, our courses foster more supportive working practices, helping people recognise the needs of the children and adults they work with, offer help where necessary, and be able to make use of support when offered.

Booking Process

To begin the booking process, simply fill out the registration form below. Once submitted, we’ll be in touch to discuss your training requirements. We’ll then refer you to a lead trainer who will arrange a further consultation to discuss your needs in more detail, and to arrange dates for the delivery of the course.

Key Course Information

Positive Behaviour Management Level One – 6 Hour is delivered in house, over eight modules tailored specifically for the individuals taking the course. Prior to the implementation, we will discuss the content with you, and a specific curriculum will be designed to meets the needs of the attendees. It is a practical, interactive training process, designed to transform participants’ practice in the workplace, allowing those working in a low-risk environment to understand and implement holistic behaviour management strategies.

Participants will receive a Course Workbook and, upon successful completion, a certificate. Certification for this course is valid for 36 months.

Developing and supporting positive behaviours with transformative training

Register your interest in our Level One - 6 Hour Course

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