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Positive Behaviour Management Level Two - 12 Hour (Closed)

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Positive Behaviour Management Level Two is a two-day course designed to deliver proven, safe strategies for anyone managing challenging behaviour in medium-risk settings. It provides an understanding of the causes of challenging behaviour, along with respectful, supportive and practical strategies for de-escalation and crisis intervention. All techniques that we teach are situated within an approach to behaviour management which seeks to minimise the need for physical intervention and maintain positive relationships.

Aimed at individuals who support people with documented special needs or challenging behaviours, and who may pose a risk to themselves or others, the course will provide a thorough grounding in practical behaviour management strategies. It will equip individuals with a sophisticated understanding of challenging behaviour, and the social and legal context around its management. It will cover strategies of personal safety, team work and de-escalation, as well as teaching effective positive handling techniques: these include guiding, escorting and safe holding in various positions.

The course will also cover documentation and legal guidance, as well as best practice when reporting and reviewing incidents. Everything will be delivered across an invigorating day that is fun whilst also serious, and focused on developing team work, co-operation and morale.

Who is this course for?

This course is designed for individuals operating in a medium-risk environment and is ideal for those working in:

  • Pupil Referral Units
  • Special schools
  • Adult learning
  • Children’s homes
  • Health and elderly care


It is particularly aimed at those working with individuals whose behaviour foreseeably poses a risk to themselves or to others.

Learning Outcomes

  • Upon completing this course, a participant will be able to fully understand the rationale and principles of the Team Teach approach, and will learn the use of positive handling as part of a holistic approach to managing behaviour.
  • They will be equipped with the expertise and confidence to stay safe, to carry out simple de-escalation strategies, and to apply positive handling to restrain and make safe individuals who pose a risk to others or to themselves.
  • Participants will understand the importance of targeted communication, both verbal and non-verbal.
  • They will be equipped with a range of physical techniques, and will therefore be able to apply a commensurate response to challenging behaviour.
  • They will gain knowledge and understanding of relevant legal standards and expectations related to use of force, and of the reporting, recording, monitoring and evaluating requirements of incidents involving physical controls and reasonable force.

This course is organised into 8 modules:

(This course includes a more extensive range of positive handling techniques)

Module 1 - Background to Team Teach

Module 2 - The Legal Framework

Module 3 - Understanding Aggression

Module 4 - How Feelings Drive Behaviours

Module 5 - De-escalation and De-fusion

Module 6 - Personal Safety

Module 7 - Positive Handling – including guiding, escorting and holding in standing, sitting and kneeling positions safely*

Module 8 - Repair, Reflection and Review

*The techniques delivered will be appropriate to the service settings of the group.

As closed courses are tailored to the service setting, they may involve additional content.

Course Length
2 Days (12 Hours)
Course Type
No. Participants
Certificate valid for
24 Months 


For up to 12 participants: £1,950 (+VAT) plus trainer expenses

For up to 24 participants: £3,900 (+VAT) plus trainer expenses

Number of participants

Our closed, ‘in-house’ courses are designed for groups of 12, 24, 36 or 48 participants. Fewer participants may attend, but you will be billed in units of 12 participants. Prices given are exclusive of VAT and trainer expenses.

The Team Teach Experience

Team Teach is an accredited, award-winning provider of training in positive behavioural management strategies. The Team Teach approach and philosophy has been developed by practitioners with over 20 years’ experience in delivering respectful, accessible and practical behaviour management solutions. We are the only company of our kind to have received a National Training Award, the highest level of award in the UK. Focused on teamwork and communication, our courses foster more supportive working practices, helping people recognise the needs of the children and adults they work with, offer help where necessary, and be able to make use of support when offered.

Booking Process

To begin the booking process, simply fill out the registration form below. Once submitted, we’ll be in touch to discuss your training requirements. We’ll then refer you to a lead trainer who will arrange a further consultation to discuss your needs in more detail, and to arrange dates for the delivery of the course.

Key Course Information

Level Two is delivered over two days, amounting to 12 hours’ interactive, practical training, spanning eight modules. This training is delivered in-house and tailored to the needs of participants. Prior to any training, we will discuss the content that you need, and devise a curriculum to meet the specific needs of your service setting. The Team Teach approach emphasises positive relationships as being the key element in behaviour management, with physical techniques serving as only one part of an overall approach.

Participants will receive a Course Workbook and, upon successful completion, a certificate.  Certification for this course is valid for 24 months.

Developing and supporting positive behaviours with transformative training

Register your interest in our Positive Behaviour Management Level Two - 12 Hour (Closed) Course

Register Interest
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